Customer care

How can we help?

Contact ProNearMe about accounts, jobs, provider subscriptions, payments, safety concerns, or marketplace access.

Email supportsupport@pronearme.ca General inquiriesinfo@pronearme.ca Call or text+1 844-828-2020

Text-message support opt-in

To start a customer-care conversation, text SUPPORT to +1 844-828-2020. By sending SUPPORT, you consent to receive conversational, non-marketing support messages from ProNearMe about the request you initiated.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchasing any service. Reply STOP to opt out or HELP for help.

What to include

  • Your ProNearMe account email.
  • The job or payment reference, when applicable.
  • A short description of what happened.
  • Do not send passwords, verification codes, government identification, or full payment-card details.

Availability and emergencies

Support messages and voicemail are reviewed during normal business operations. ProNearMe is not an emergency service. For immediate danger, call 911 or the appropriate local emergency service.

Business information

ProNearMe is a Canadian local-services marketplace. Business Number: 772051959. General business inquiries can be sent to info@pronearme.ca.