1. Operator and contact
This customer-care program is operated by ProNearMe, a Canadian local-services marketplace under Business Number 772051959. Contact support@pronearme.ca, info@pronearme.ca, or 1-844-828-2020.
2. How to opt in
Text SUPPORT to +1 844-828-2020. By doing so, you request and consent to receive non-marketing text messages from ProNearMe about the support conversation you initiated. We keep a record of the opt-in and related consent events. Consent is not a condition of buying a product or service.
3. Program scope
Messages may concern account access, jobs, provider subscriptions, billing support, safety reports, or the marketplace issue you raised. This opt-in does not authorize unrelated marketing. Transactional messages sent through account features may be governed by the Terms of Use and your notification settings.
4. Frequency and charges
Message frequency varies with your support conversation. Message and data rates may apply under your wireless plan. Check with your carrier for details.
5. Stop or get help
Reply STOP to withdraw SMS consent and opt out. You may receive one final confirmation. Reply HELP for help, visit Customer Support, email support@pronearme.ca, or call 1-844-828-2020. After opting out, you may opt in again by texting SUPPORT.
6. Privacy
Phone numbers, message content, delivery data, and consent records are handled under our Privacy Policy. SMS opt-in data and consent records are not sold, rented, or shared with third parties for their own marketing. Twilio and telecommunications providers process information as needed to deliver messages.
7. Delivery and availability
Delivery is subject to carrier and network availability. Carriers are not liable for delayed or undelivered messages. Not every carrier or device may be supported. ProNearMe may change or discontinue the program with notice where required. This number is not monitored as an emergency service; call 911 in an emergency.
8. Changes
We may update these terms prospectively. The effective date and version appear above. Material changes will be communicated through an appropriate channel, and renewed consent will be requested where required.